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Hearing Needs and
Responding Quickly!
Creating Memorable
Moments!
Caring Approach in
Everything We Do!
Choosing the Road
To Recovery...
SERVICES
Short-Term Stay After Hospital Admission
Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE
In-Patient Residential Stay
Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE
Specialty Programs
Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS
Featured!
Post COVID-19 Recovery Program
Our Recovery Program is designed for individuals who have been diagnosed with COVID-19, required hospitalization, and are now in the recovery phase. We provide a caring environment to meet the rehabilitation and nursing needs to help you return to your prior level of function.
READ MORE
Featured!
Telemedicine
Our portable Telemedicine equipment is state-of-the-art and available during the day, after hours, or on weekends without the need for the resident to leave the comfort of their own bed
READ MORE
FEATURES
Private/Semi Private Rooms
Admissions 7 Days per Week
Landscaped Grounds
Therapy up to 7 Days per Week
Activities
Rehabilitation Gym
INSURANCES ACCEPTED
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[review] => My 96 year old mom has been on the assisted living roadshow in Brevard County for the past couple years. Of the 4 or 5 places she’s stayed at, Atlantic Shores is far and away the best in my opinion. Sure the sheets may be a little threadbare in spots, but I’d rather that and authentic loving care than marble floors and waiting 90 minutes for a requested diaper change (which ultimately led to a UTI and hospitalization with delerium at another facility with the initials MT).
I ❤️ Atlantic Shores! Thanks for taking such good care of my mama. And I can see an improvement in her core strength so the PT is working!
[rating] => 5
[reviewer] => Hope Urban
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[review] => I'm writing this review after almost a year of working with the staff at Atlantic Shores to provide long-term care for my mother.
My mother entered Atlantic Shores in December of last year after a stint in the hospital. Originally this was supposed to be a short-term stay for physical therapy after surgery but the realization came quickly that my mother's many medical conditions were going to require long-term care.
Things were rough at first. Knowing such facilities can have a bad reputation I made a point of being present as often as I could and to open lines of communication with key members of the staff. I expressed my concerns and after some changes to key positions, including a new director and assistant of nursing, patient care improved drastically. I was able to build a relationship with the new management staff and explain our concerns about my mother's various medical issues. The staff took our concerns to heart and put together a plan to give her the best care they could provide. As a result my mother's condition improved dramatically.
In addition to our great experiences with the medical staff, I had a similar experience with the business office staff. After it became apparent that Mom was going to need long term care I began the process of handling the financial aspect of that care. The business office was exceedingly patient as I worked through complicated financial issues, more patient that they had to be. For that I am extremely grateful.
A year later my mother is still here and still receiving very good care. She loves the nurses and CNA's that take care of her regularly and frequently refers to them as her friends. The staff and I have built a quality working relationship and I trust them to take care of my mother.
The decision to choose a long-term care provider for a parent is an extremely difficult and stressful one to make. I know that the reviews for Atlantic Shores are mixed but I would suggest not making a decision based on reviews alone but to visit the facility, talk to the staff, and build a relationship with them. If you do hopefully you will have an experience similar to the one I have had with Atlantic Shores.
[rating] => 5
[reviewer] => Kevin Haman
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[review] => When I first admitted my husband, I wasn't sure because of what others had told me. But I came to find out the opposite. The care was excellent. My husband's condition improved tremendously and he enjoyed his stay. Very positive attitude and good care of the staff. It felt like home.
Don't go by what others say. Check and make your own decision.
Thank you Atlantic Shores:)
[rating] => 5
[reviewer] => Jeannie Sipe
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[response] => Dear Jeannie, please accept our sincere appreciation for your positive comments and our thanks for the wonderful 5-STAR Review. Our Team of health care professionals take pride in offering a quality experience for our Residents and their loved ones while on their road to recovery. We are so happy to know that you husband is going much better. Please know we are here for you both should you need us.
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[review] => The level of unprofessionalism, even among management is astounding.
[rating] => 1
[reviewer] => Alycia Corpiel
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[response] => Dear Alycia, we're so very sorry to hear that you feel you had a negative experience at our Center. We would like to know more and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/39089029/i or, if you prefer, please contact our Center Administrator directly at (321) 953-2219 and schedule a meeting at your earliest connivance.
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[review] => Thank you for your caring staff, especially rehab, and business office.
[rating] => 4
[reviewer] => Jeanne Hakkila-Wills
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[response] => Dear Jeanne, we are glad you enjoyed your experience at Atlantic Shores Nursing and Rehab Center. Thank you so very much for your wonderful 5-STAR Rating. We're here for you any time!
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[response_date] => 2023-11-17 12:40:44
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[review] => My mother-in-law is a resident at Atlantic Shores. I know how difficult it is to administer good care to Dementia Patients from first hand experience, but i can honestly say that the staff do an excellent job in making that happen. The Nurses, CNA's, Office/Managerial staff all seem to work very hard and always respond professionally and in a friendly manner. I am grateful and pleased for their level of care.
[rating] => 5
[reviewer] => Marcia Thomas
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[review_date] => 2023-11-14
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[response] => Dear Marcia, please accept our sincere appreciation for your very kind words and our thanks for the wonderful 5-STAR Rating. It is our honor to provide quality care and service to your mother-in-law and please know we are here for you anytime you should need us.
[status] => Posted
[response_date] => 2023-11-17 12:57:30
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[review] => Excellent therapy personnel
[rating] => 3
[reviewer] => N J Hord
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[review_date] => 2023-11-10
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[response] => Dear Mr. Hord, please accept our sincere appreciation for your positive feedback regarding our Therapy Team and for your 5-STAR Rating. Please know we are here for you anytime you should need our services.
[status] => Posted
[response_date] => 2023-11-13 10:38:30
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[review] => My stay was great, staff was 10 out of 10!
[rating] => 5
[reviewer] => Gerald Patterson
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[response] => Dear Gerald, thank you so very much for the positive feedback and your wonderful 5-STAR Review of our Center! We're always happy to hear good things from our Residents and their loved ones.
[status] => Posted
[response_date] => 2023-11-13 10:39:29
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[review] => My wife is choosing a rehab but this seems to be not very good just read reviews
[rating] => 1
[reviewer] => charles henry
[review_url] => https://maps.google.com/?cid=3517200223686596856
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[review_date] => 2023-10-28
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[response] => Hello Charles, we're so sorry to hear that you feel some of the negative reviews may be causing you and your wife to not select our Atlantic Shores Rehab Center, however there are many more positive reviews than negative, and I recommend visiting the Center to take a tour and decide for yourself if this Center will meet and exceed your wife's Clinical and Rehabilitaion needs. Please let us know how we can contact you by using the form at this link: http://reviews.wearekymera.com/39041325/i or, if you prefer, please call our Center Administrator to schedule a meeting and tour anytime at (321) 953-2219.
[status] => Posted
[response_date] => 2023-10-30 09:59:54
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[review] => I was transferred to this place from the hospital for some PT and rehab, and from the moment that I arrived I knew that I was in trouble. The hospital where I was at had sent all of the pertinent information of my transfer including medications needed, etc. Well, they made me and the ambulance people wait a while to put me in a room because according to them they were supposed to have any admissions. So after I was put in a room a very kind nursing assistant brought me some food since it was past dinner time and I was starving. In the evening I rang the bell asking for my medications and the rude nurse that came in said to me that my meds would not be there until Tuesday since this was Labor day weekend, I immediately got very concerned since my BP was very low, I suffer from Gran Mal seizures and also suffer from intractable pain, so that was definitely not acceptable. To make a super long story short, I had a seizure while there, fell of the bed, had one of my toe nails ripped due to I guess catching the nail on something during my seizure. After I came to and rang the bell, after a long while the nurse showed up with 2 Tylenol and when I mentioned my seizure and fall, she didn't care and left my room to never check on me again. At this point I wanted out of there! Well, the following shift showed up and some of my regular meds had come in and I was given those, but I was already uneasy and upset about the treatment that I had received on Saturday, that I definitely wanted out! Well by Monday I asked to be discharged against medical advice because I was receiving no care and I could do that at home. I called the Medicare complain line and started a case, because NO ONE should be treated so poorly at a supposed medical facility. I want to say that the head nurse came in on Sunday afternoon to try to help the situation and he was very professional and apologetic, but the damage had already been done and Monday I left to protect my mental well-being and health. I would not recommend this place at all!!
[rating] => 1
[reviewer] => Millie
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[review_date] => 2023-09-06
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[response] => Dear Millie, we're so sorry to learn that you feel you had a negative experience during your stay at our Center. We would like to learn more and ask that you please take a moment of your time to complete the form using this link: http://reviews.wearekymera.com/38925960/i or, if you prefer, please call our Centers Administrator directly at (321) 953-2219 and schedule a meeting at your earliest convenance.
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[response_date] => 2023-09-11 10:03:19
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[review] => They need to do some upgrades to walls. One night a resident SCREAMED and we thought she fell, no, there was a roach in her room. Please put your family members somewhere cleaner. There's been alot of interactions with bugs like that.
[rating] => 2
[reviewer] => Jackie
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[review_date] => 2023-07-28
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[updated_on] => 2023-07-31 14:20:34
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[Review Text Prior To Jul 31, 2023] => Pay was ok. But don't accidentally do 1 no call no show or they'll fire you.
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[user] => Tom O'Neill
[response] => Dear Jackie, we strive to provide the best service for our employees and thank you for your personal feedback. We'll be taking your experience into consideration as we work to improve. I must kindly remind you that Google Reviews are intended for customer feedback regarding a Resident In-Patient Stay at our Rehabilitation Center and not used for airing personal grievances related to confidential employment issues, that are now shared with the public. Can you please consider removing your inappropriate review and calling our confidential corporate compliance hot line or talk with the Centers Human Resource Generalist to voice your concerns related to your employment with our Center at (321) 953-2219. We also would like to wish you the best in all your future endeavors.
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[review] => I just called to find out information about my aunt, bc I am her main contact and her son could not get information.Unfortunately she was no longer a patient, there, but I still needed information on how she left, where she went. I was transferred to Janice, the social worker or she may have actual been the therapist, but I was told I was be transferred to social services. I asked he some questions about my aunt, and right off the bat, she was extremely rude, and I almost hung up the phone and took it, but I'm glad I didn't. Unfortunately Janice is probably overworked and underpaid, but this is no excuse to treat people like garbage. She could not be quiet and let me speak. I finally had to speak over her and tell her how rude she is and teach her some customer service skills, which hopefully she'll take note next time when she is busy. This is for next time Janice, "I'm so sorry, but I am right in the middle of something, can I take your name and number and I will call you back." Or simply do not answer the phone at the moment, especially if you had a patient in hand. Instead of saying, I don't have time, for this, sighing heavily, and stating she'll just drop everything she's doing for me to help me, and constantly speaking over me to shut me down and continually telling me she is so busy. I hope this woman is never allowed around elderly patients because I would be extremely intimidated as an elderly person asking for her help. I hope there are some Ombudsman coming into this facility. It is sad our elderly have to deal with this, luckily I am young enough to handle this poor customer service on the phone, but imagine being an elderly partner calling about your spouse and you get Janice. I would be terrified to be sent here when I get older with her tone. Good Luck to that. Thanks Janice you are doing such a great service for our elderly and others in rehab. You are a pillar of society. Sadly Janice probably doesn't think she did anything wrong. And she will continue to be allowed to treat people like this.
[rating] => 1
[reviewer] => Kris Y
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[response] => Dear Kris, we're so very sorry to hear that you feel you had a negative experience. Our Team of Health Care Professionals at our Atlantic Shores Center strive to provide the Residents and their Loved Ones with quality care and services. If you have a moment we would like to know more about your experience and ask that you please complete the form using this link: http://reviews.wearekymera.com/38649284/i or, if you prefer, please call our Center Administrator directly at (321) 953-2219 to schedule a meeting at your earliest convenance.
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[review] => Many people working hard At Atlantic Shores! Thank You Kristy for the tour on April 5, 2023!
[rating] => 5
[reviewer] => Linda Guida
[review_url] => https://maps.google.com/?cid=3517200223686596856
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[response] => Dear Linda, we are so glad you enjoyed your experience at Atlantic Shores Nursing and Rehab Center. Please accept our sincere appreciation for your positive comments and 5-STAR Review of our team. We're here for you any time!
[status] => Posted
[response_date] => 2023-04-06 14:32:50
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[rating] => 5
[reviewer] => Jeffrey Samuels
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[response] => We are glad you enjoyed your experience at Atlantic Shores Nursing and Rehab Center. We're here for you any time! Thank you so much for your 5-STAR Review!
[status] => Posted
[response_date] => 2023-03-09 15:38:24
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[review] =>
[rating] => 5
[reviewer] => Karen Snider
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[response] => Dear Karen, thanks for the 5-STAR Review! We're always happy to know we have provided quality care and services to our Residents and their loved ones.
[status] => Posted
[response_date] => 2023-03-09 15:39:50
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[review] =>
[rating] => 5
[reviewer] => Mark Katz
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[response] => Thanks for the great review, Mark. It was a pleasure serving you and your loved one.
[status] => Posted
[response_date] => 2023-03-09 15:40:19
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[review] =>
[rating] => 5
[reviewer] => Alma Perez
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[response] => It's always great news when our Center Team Receives a 5-STAR Rating! We're so happy to know that you had a good experience.
[status] => Posted
[response_date] => 2023-03-09 15:41:13
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[reviewer] => Shannon Kisch
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[response] => Thanks for the great review, Shannon. We sincerely appreciate your 5-STAR Review of our Center Team!
[status] => Posted
[response_date] => 2023-03-09 15:41:56
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[review] =>
[rating] => 5
[reviewer] => Michael Cote
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[response] => Hello Michael, thanks for your 5-STAR review! We're always happy to learn that our team has provided quality care and services to our Residents.
[status] => Posted
[response_date] => 2023-03-09 15:44:11
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[review] => The staff kept me informed on my father’s condition. I was well pleased with the cleanliness, courtesy of staff, and care that my father received during his short stay.
[rating] => 5
[reviewer] => Mela Hall
[review_url] => https://maps.google.com/?cid=3517200223686596856
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[review_date] => 2023-02-28
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[user] => Tom O'Neill
[response] => Dear Mela, thank you so very much for the 5-STAR Review and positive feedback! We're always happy and inspired to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2023-03-01 09:51:51
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[review] => The absolute worse place to put your loved one in!!!! Stay away if you want your loved ones to live!!!! Or get better for that matter!!!! Horrible horrible!!!! Bad experience!!!! Never again!!! This place needs to be investigated and shut down!!! Y’all basically left my mom in her room to die!!! You wouldn’t give her medicine as she needed it !!! Your staff didn’t act professionally at all. Poor customer service!!!! Doesn’t deserve one star!!!
[rating] => 1
[reviewer] => Laura Brugonone
[review_url] => https://maps.google.com/?cid=3517200223686596856
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38462206
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[review_date] => 2023-02-25
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[Review Text Prior To Feb 26, 2023] => The absolute worse place to put your love one in!!!! Stay away if you want your loved ones to live!!!! Or get better for that matter!!!! Horrible horrible!!!! Bad experience!!!! Never again!!! This place needs to be investigated and shut down!!!
[Review Text Prior To Feb 27, 2023] => The absolute worse place to put your loved one in!!!! Stay away if you want your loved ones to live!!!! Or get better for that matter!!!! Horrible horrible!!!! Bad experience!!!! Never again!!! This place needs to be investigated and shut down!!!
[Review Text Prior To Feb 28, 2023] => The absolute worse place to put your loved one in!!!! Stay away if you want your loved ones to live!!!! Or get better for that matter!!!! Horrible horrible!!!! Bad experience!!!! Never again!!! This place needs to be investigated and shut down!!! Y’all basically left my mom in her room to die!!! You wouldn’t give her medicine as she needed it !!! Your staff didn’t act professionally at all.
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[response] => Dear Laura, we're truly very sorry that you feel that your loved one had a negative experience while a staying at our Center. Our Team of Health Care Professionals strive to provide quality services to our Residents and their family members while on their Road to Recovery. We would like to know more about your experience. Please take a moment to fill out the form at the link below, and we will reach out to you. : http://reviews.wearekymera.com/38462206/, or if you prefer, please call our Center Administrator at (321) 953-2219 to schedule a meeting at your earliest convenience.
[status] => Posted
[response_date] => 2023-02-27 10:12:01
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[review] => This is a horrible place. My sister was admitted there to regain her strength after COVID. She constantly was complaining about lack of care. She called me at 4:45 am stating she is very nauseous and, that she cannot get anyones attention. There was a person that came into the room two times turned off the buzzer and left without treating her. My sister and I both try to call the front desk to no avail. She finally called the ambulance at 5:30 who gets there and takes her out in a matter of minutes. This is horrible treatment. I finally found another number to call, her nurse told me that she was about to go and see her when the ambulance arrived, that was 40 minutes after my sister called me. I also noticed a few days before when I visited her. A patient across the hall was calling out for help it took 45 minutes before anyone went in to her. I counted more than 12 people passed that woman’s room while she was calling out for help. This is very poor and seems to be the protocol. Now back to my sister I took the time to meet with administrator and dietician. We discussed my sisters need for a special diet meaning that her food has to be puréed. She never received the food prepared for her. Her son brought puréed food from home as she complained that she was not fed over the weekend. I would not recommend this place to anyone. I have pastored in this area for 20 years and I have gone to many nursing homes but this place will be one that I steer people away from. There are two things that was nice about the place. 1. No fowl smell 2. The dietary manager Lou was nice enough to bring a bunch of Ensure to my sister.
I would appreciate a response and I will be calling to speak to admin. The patient was in room 214A last name Archer. You have me as her contact if you wish to contact me.
Dr. Jerry L
[rating] => 1
[reviewer] => cgtworship
[review_url] => https://maps.google.com/?cid=3517200223686596856
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[review_date] => 2023-01-31
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[review] => Would give zero stars if could if you love your family member don't take them here my mother got sent back to hospital and the Er doctor stores they have never seen such neglect she died 30 min ago 10/10/22. I told them she wasn't breathing and eating they said look her chest is moving and her blood oxygen level was 90 and they refused to give oxygen's and now she is gone. Don't
[rating] => 1
[reviewer] => Ross Cerami
[review_url] => https://maps.google.com/?cid=3517200223686596856
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38102847
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[review_date] => 2022-10-11
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[user] => Tom O'Neill
[response] => Dear Ross, we're so very saddened to hear about your loss and your feelings about the experience at our Center. We would like to learn more about what occurred during your mothers say at our Center. Please use this link to let us know how we can contact you: http://reviews.wearekymera.com/38102847/i or if you prefer, you can call our Centers Administrator Directly at (321) 953-2219 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-10-11 15:48:40
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[23] => stdClass Object
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[id] => 38046445
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[review] => The medical and support staff have been phenomenal with my loved ones. The care they received (are receiving) is top notch! It was a relief to know they truly care about their residents!!!!!
[rating] => 4
[reviewer] => MJ Smith
[review_url] => https://maps.google.com/?cid=3517200223686596856
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38046445
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[review_date] => 2022-09-18
[review_time] =>
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[user] => Tom O'Neill
[response] => Hello MJ, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-09-19 08:58:07
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[24] => stdClass Object
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[id] => 37972902
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[review] => My grandmother returned today after being at this facility for respite care of 5 days. I was thoroughly appalled and disgusted at the condition at which she was returned home.
She still had on the same socks she wore the day she left. They are the yellow "fall risk " socks, however, the rubber grip was on the top of her foot and filthy.
She had on a Depends nighttime underwear which was so saturated with urine and smelled horrible. It was so old, the inner lining had broken apart and her clothes were soaked with urine. The weight of it was unbelievable. Her odor was so unbearable, that I immediately showered her.
A soiled daytime diaper was found in a bag of clean clothes we had sent her. Clothing sufficient for 5 days plus, however, only one outfit was used, which was filthy with food and she came home wearing it. 2 bags of nighttime and daytime underwear were included, but once again only a couple were used the 5 days she was there. She was also covered in bruises, for which I have taken photos and will be contacting the appropriate resources.
How heartless can these employees be to send her home that way and God only knows what happened to her there?
We trusted Atlantic Shores to take great care of her in our absence.
Perhaps they didn't have concern as my grandmother has early stages of dementia and they thought she wouldn't be able to tell us what happened. Shame on them and those who run Atlantic Shores. If I could have given them no stars I would have.
[rating] => 1
[reviewer] => Anet O
[review_url] => https://maps.google.com/?cid=3517200223686596856
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[review_date] => 2022-08-25
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[response] => Dear Anet, we're so very sorry to hear about your Grandmothers experience. We want to know more, to help resolve the situation and ensure your satisfaction with the care and services we provide to our Residents and their Family Members. Please let us know how we can contact you: http://reviews.wearekymera.com/37972902/i or if you prefer please call our Administrator directly at (321) 953-2219 to schedule a meeting at your earliest convenience.
[status] => Posted
[response_date] => 2022-08-25 14:09:59
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[id] => 37828401
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[review] => Called 30 times for patient couldn't connect to know 1
[rating] => 1
[reviewer] => Bonnie Mannheimer
[review_url] => https://maps.google.com/?cid=3517200223686596856
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37828401
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[review_date] => 2022-07-25
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[response] => We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: http://reviews.wearekymera.com/37828401/i or if you like please call our Administrator directly at (321) 749-0888 to schedule a meeting at your earliest convivence.
[status] => Posted
[response_date] => 2022-08-03 16:11:24
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[26] => stdClass Object
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[review] => My mother in law was at this facility for end of life care as she was 99 with Alzheimer's. She was admitted quickly and Jamie, the Business Office Manager was a true caregiver in her ability to assist with all things financial, making recommendations and following up. The staff from the social worker to the nurses and nurses aids were always trying to find ways to make her comfortable and safe. She was only at the facility for 5 months but we are very happy that Atlantic Shores was able to take good care of her along with the loving and caring nurses from Vitas Hospice.
[rating] => 4
[reviewer] => Joyce Hunter
[review_url] => https://maps.google.com/?cid=3517200223686596856
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37752425
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[review_date] => 2022-06-29
[review_time] =>
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[user] => Tom O'Neill
[response] => Hello Joyce, thank you for the positive feedback! We're always happy to hear good things from our customers. The team at Atlantic Shores Nursing & Rehab Center is very proud of the quality care and services we provide to our Residents.
[status] => Posted
[response_date] => 2022-06-30 15:06:38
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[review] => Great place for your loved one! Therapy is top rated and care is excellent! Highly rated!
[rating] => 5
[reviewer] => Patrick Hitchner
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[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37699017
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[review_date] => 2022-06-11
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[response] => Hello Patrick, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-06-17 14:16:52
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[review] => Friendly staff
[rating] => 5
[reviewer] => Grace H.
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[response] => This is great news! We're so happy to know that you had a good experience.
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[review] => Worst experience I have had in a rehab facility. Poor management and uncaring staff. I would not send a loved one there. BEWARE.
[rating] => 1
[reviewer] => Danielle Giancotti
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[review] => The therapy department is great here! They work their hardest to get you home sooner!
[rating] => 5
[reviewer] => Paige Johnson
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[review] => Great group of caregivers from dietary to therapy and everyone in between. Atlantic Shores has heart! Everyone here truly cares for their residents and it shows. The facility is always spotless and in top repair thanks to their awesome maintenance and housekeeping crews. It's a pleasure to call Atlantic Shores home.
[rating] => 5
[reviewer] => Sherrie Waltz
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[review] => Place is horrible nursing staff is overwhelmed and is dirty with no dietary provision for diabetics food is sub par at best...the staff give nothing but lip service about doing their job and follow up on pain management or basic nursing
I am completely unhappy with level of care received at this facility
[rating] => 1
[reviewer] => Don Chase
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[response] => Hello Don, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37152997/i
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[review] => Emily who works in Human Resource does not like black women.
[rating] => 1
[reviewer] => Debra-kay Clarke
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[review] => This place has a constant odor, they never assessed my sister-in-law lied and said they did awful place not even a star
[rating] => 1
[reviewer] => Justin Kanner
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[review] => My husband is a rehab patient not a nursing home patient. I am not happy
[rating] => 2
[reviewer] => Carrie E
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[review] => If you are thinking of sending a family member here dont it's horrible here my family member has a feeding tube which is never cleaned unless were begging it to b cleaned they dont attend to there patients unless you chase them around they are under staffed and dont care the director here should be ashamed or she just is not qualified
[rating] => 1
[reviewer] => Elly Torres
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[response] => Hello Elly, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36435414/i
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[response_date] => 2021-07-14 14:40:31
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[review] => My loved one had a horrible stroke when having only a run of the mill 24 hour procedure! He was sent to a really bad rehab from Holmes Hospital at D/C due to bed availability! But thanks to Atlantic Shores Rehab staff he was moved to their facility quickly where he received much better overall care. Atlantic Shores is clean, the staff very friendly and attentive to Louie. Everyone I have met has tried very hard always to meet my needs as his family as well as my loved one's needs. They have blessed our lives....
[rating] => 5
[reviewer] => louis manfredi
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[review] => This is not the place for your love one.
[rating] => 1
[reviewer] => Tammy Desjardins Merle Norman
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[Review Text Prior To May 28, 2021] => This the place for your love one.
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[response] => Tammy, thank you so much for recommending our Center to others who may be searching for a Health Care Facility to care for their loved ones.
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[review] => The staff really cares and the food is excellent. The staff is friendly and tries to go above and beyond to help. They treat you like you are part of the family. Therapy is excellent and is always working on getting you more mobile. I love this place!
[rating] => 5
[reviewer] => Sabrina Creasy
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[review] => A friend of mine has been in the rehab for over 3 months. The food is often cold and sparse, he often doesn't eat it because it's so bad.
[rating] => 1
[reviewer] => concetta riposta
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[review_date] => 2021-01-02
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[review] => The worst facility in Brevard County, the food is horrible,tha cna's are lazy, unprofessional, and don't care about the patient and want to talk down at you not to you and very rude. The nursing staff is not much better. The Physical therapy team iscan be a lot better if only you can more time for occupational therapy and physical therapy instead of splitting the two into one session therefore you are being short on you time.
[rating] => 1
[reviewer] => Reuben Mitchell
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[review_date] => 2020-11-05
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[review] => A word to the wise from a heartbroken son: PLEASE READ THIS!!!!! DO NOT ALLOW YOUR LOVED ONE TO HAVE ANY VALUABLES at Atlantic Shores !!!!
My Father was in Atlantic for less than a year. His FEW belongings "went missing" one-by-one. Someone from there took a picture of his debit card and tried to use it online. He fell asleep with his checkbook nearby and a check was stolen. His hand-made Army watch was taken (right off his wrist). His personalized Purple Heart ring he earned for an injury during his two tours of duty in Korea.....gone.
The CNA's and nurses were either wonderful or CRUEL. When your loved one makes one of them angry....for any reason....God help your loved one. They don't forgive and they don't forget. Imagine someone being constantly cruel to your dying loved one and they are afraid to say anything for fear of making it worse? My father would get upset when certain employees were on duty, and now we know why. Finally, my hero Dad who earned a Bronze Star for Valor in Korea was saving money for a proper burial in Arlington National Cemetery in Washington, DC. Only when he passed did we discover every penny was gone. He made the mistake of trusting his caretakers. Don't make the same mistake. You have been warned. From a brokenhearted son.
[rating] => 1
[reviewer] => Thomas Martin
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[review_date] => 2020-10-27
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[review] => They are taking great care of my Mom! It is very clean and bright inside and nice area’s to sit outside, even if raining.
[rating] => 5
[reviewer] => Lois Richardson
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[review_date] => 2020-04-29
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[review] => I have worked at a few SNF in Melbourne and Viera. Atlantic Shores is by far the best if not better.Managers are knowledgeable and understanding.Professional Atmosphere Work load is consistent and fair.Awesome place to work...
[rating] => 5
[reviewer] => Felicia Lele
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[review] => Dad was here almost a month around the holidays, everyone was great. The staff we interacted with were friendly and always ready with a smile. The facility was clean and seems to be well managed.
[rating] => 5
[reviewer] => Dan Mestayer
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[review] => What a profound change has occurred in Dad as he has been cared for by the excellent group of people at ATLANTIC SHORES. They know how, they listen, they care and they adjust treatments to achieve excellent results.
Dad was at a different rehab with devastating outcomes including harsh treatment, extreme weight loss and severe over medication. As soon as we transferred him to ATLANTIC SHORES he made an immediate turnaround; it was the difference between night and day.
Dad at 93 has been in rehab a few times and we have experienced many levels of care at different facilities. The people at ATLANTIC SHORES have earned my respect, appreciation and loyalty for how they have cared for Dad, the results he experienced and the professional way in which they take care of business.
Thank you all so much from the bottom of my heart to each and every one of you. These include Jamie, Janice, Tisa, Kim and Ken in administration, Cravis the nurse manager, Larry the maintenance man, Red who took care of Dad's laundry, the cleaning crew who keeps the place sparkling clean, the kitchen crew who makes good meals and the Thanksgiving Dinner so beautiful, delicious and special, the wise and gentle CNAs who offered personal care and quietly sang favorite songs with him, sweet Hope who brings a smile to my face as she answers the phone promptly and always connects me efficiently to whomever I need to talk with, Dr. Hilbert Zeballos who took the time to listen and make changes, and every nurse, PT, OT and ST. Your professionalism, understanding, kind eyes and gentle ways set you apart from all the rest. Thank you. You are the very best and we are so grateful for each and every one of you.
After arriving at ATLANTIC SHORES, Dad quickly made a speedy recovery and now by God’s grace has moved into his new assisted living apartment and is doing very well. If you're in need of a rehab community, I highly recommend ATLANTIC SHORES and all the wonderful people there who make such an incredible difference.
Lynda Hauser
Palm Bay, FL
[rating] => 5
[reviewer] => Lynda Hauser
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[reviewer] => Thomas Matthews
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[review] => Wild Bill entered AS on 4/4/19 in very fragile shape from a motorcycle accident: broken neck, back, hand and leg. Plus, he had lost one leg from the accident and was on a feeding tube! AS staff are angels. Rehab, nursing and admin were wonderful. He regained his swallow with speech therapy help. Physical and occupational therapy worked with him as piece by piece he healed and regained his strength. He left after 70 days smiling and able to walk with a walker on his new prosthesis. He continues to improve daily and hopes to soon be able to walk back in unassisted to say hello.
[rating] => 5
[reviewer] => Cathy Butler
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[review_date] => 2019-10-11
[review_time] => 11:38:49
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[review] => NOT A CARING PLACE. MY DAD DID NOT GET HIS MEDS ALL DAY SUNDAY PASSED AWAY LATER THAT NIGHT ONLY THERE 2 1/2 DAYS
[rating] => 1
[reviewer] => Randi Frost Benisatto
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[review_date] => 2019-10-02
[review_time] => 22:34:16
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[review] => Run, run, run...overworked and lazy staff. My father was there and he did not get a shower for days... I complained and demanded his shower. When I went with him to their shower I was appalled, the showers are a big if not bigger than a car wash. He shivered and was very cold. SAD. In the state of virginia they are to give all patients a shower once a day.
[rating] => 1
[reviewer] => Vicki Barker
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[review_date] => 2019-09-21
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[review] => We love this facility! My mom has been here for 4 months. She started in rehab and is now in LTC. The therapist’s were top notch. Their care is all customized for your exact needs with friendly faces. She brags to me about the food which she loves. The staff is attentive and her needs are being met. She tells me she feels the nurses are very knowledge. We toured 4 places and this facility was clearly the best. If it is raining out, there are 2 places outside you can still go. One is a covered porch and the other is a large gazebo which can hold 8 people comfortably. I recommend this facility if your loved one is looking for rehab or LTC.
[rating] => 5
[reviewer] => Lois Holbrook
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[review_date] => 2019-09-13
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[review] => Thank you to all the awesome nurses and staff who always took the time to answer any questions and show compassion and commitment towards every patient.
[rating] => 5
[reviewer] => Lydia Williams
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[review_date] => 2019-09-11
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[review] => Caring staff, excellent nurses, treated my family as if we were their family.
[rating] => 5
[reviewer] => Jen Baker
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[review_date] => 2019-07-26
[review_time] => 17:16:56
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[review] => My Aunt was transferred there today. They do not answer the phone, or answer and leave the line open and refuse to acknowledge the call. Can't get in touch, what kind of crap is this?
[rating] => 1
[reviewer] => Charlene Ruth
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[review_date] => 2019-06-15
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[review] => This is a wonderful facility. The staff are very nice and caring from the Business office, to the case manager and the nursing staff. My Aunt is very well taken care of, and she is happy and peaceful. Thank you all.
[rating] => 5
[reviewer] => Michele Voris
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[review_date] => 2019-05-21
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[review] =>
[rating] => 2
[reviewer] => M. N.
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[review_date] => 2019-05-19
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[review] => Horrible patient care and no one returning calls when many messages have been left for director of nursing.
[rating] => 1
[reviewer] => Pamela Smith
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[review_date] => 2019-05-07
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[review] => Horrible patient care! Waited over 7 hours for a doctor to come and talk to us like we were told they would. Never showed. Ended up calling an ambulance for her to be transported to the ER so she could get medical care.
[rating] => 1
[reviewer] => Bailey France
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[review_date] => 2019-03-31
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[review] => My dad is in this facility and we can’t wait to get him out!!! Most of the Staff is lazy and they are very understaffed!! Food is mostly inedible and there are times the meds are not given. Very unprofessional and rude staff.
[rating] => 1
[reviewer] => Diana
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[review_date] => 2019-02-20
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[review] =>
[rating] => 4
[reviewer] => Ginger King
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[review_date] => 2019-01-25
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[review] => Worst experience my mother has ever gone through. No one helps. You have to call the administrator for any results. This shouldn't be. My mother is suffering . She has been bleeding in her cathator all day with no one sending her to the hospital. I was told she would be in a room soon. She has been waiting for three hours. I have begged , pleaded, cried and almost had a nervous breakdown. This place has been fubar since day one. Never, never ,never send anyone you love there. Please!!!!!!
[rating] => 1
[reviewer] => Salvatore Sparacino
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[review_date] => 2019-01-14
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[review] => Staff and customer service very poor . I would do your homework before selecting this facility. I had to do a emergency removal for my mom . Nightmare experience
[rating] => 1
[reviewer] => Maryellen Kiest
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[review_date] => 2018-12-03
[review_time] => 04:53:38
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[review] => The staff only spends a very brief time with patients, thru laziness and/or understaffing. They pick and choose which tasks to perform, and when and if they get around to them. Administration is more concerned with protecting themselves than their residents. If you can't help yourself or speak up for yourself, you'll be left to rot.
[rating] => 1
[reviewer] => Barbara Chapman
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[review_date] => 2018-10-12
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[review] => Untrained lazy staff, especially CNAs. No proper nursing care. Dirty outdated rooms and DME.
[rating] => 1
[reviewer] => Sophie Max
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[review_date] => 2018-10-10
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[review] => My brother is there now. Is in pain. Doesn't get his medication on time. Was told you'll get it on our schedule, so he suffers .
Other issues that he's reluctant to speak up about for fear of getting worse treatment than he is.
Sad.
[rating] => 1
[reviewer] => Eileen Barbieri
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[review_date] => 2018-07-11
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[review] => It's one of the best Rehab in Melbourne , the staffs are excellent caring people , the nurses, therapist, foods services are great, staffs make you feel at home soon enter the facility, try this rehab you will love it.
[rating] => 5
[reviewer] => claudius didy
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[review_date] => 2017-04-23
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[rating] => 5
[reviewer] => Kimberly Price
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[review] => I have absolutely nothing nice to say about this nursing facility...
[rating] => 1
[reviewer] => Barbara J Traina
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[review_date] => 2016-07-28
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[rating] => 5
[reviewer] => Nancy avilez
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[review] => Worst place ever!!!
[rating] => 1
[reviewer] => Nichole Suleski Morgan
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[review_date] => 2015-08-14
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[review] => Jaime in Activities is an amazing person. She is so helpful and caring, a sweet lady.
Always takes great care of my Uncle!
[rating] => 5
[reviewer] => Joelle Samantha Hanks
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[review_date] => 2014-05-17
[review_time] => 17:29:06
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REVIEWS
My 96 year old mom has been on the assisted living roadshow in Brevard County for the past couple years. Of the 4 or 5 places she’s stayed at, Atlantic Shores is far and away the best in my opinion. Sure the sheets may be a little threadbare in spots, but I’d rather that and authentic loving care than marble floors and waiting 90 minutes for a requested diaper change (which ultimately led to a UTI and hospitalization with delerium at another facility with the initials MT).
I ❤️ Atlantic Shores! Thanks for taking such good care of my mama. And I can see an improvement in her core strength so the PT is working!
Hope Urban
I'm writing this review after almost a year of working with the staff at Atlantic Shores to provide long-term care for my mother.
My mother entered Atlantic Shores in December of last year after a stint in the hospital. Originally this was supposed to be a short-term stay for physical therapy after surgery but the realization came quickly that my mother's many medical conditions were going to require long-term care.
Things were rough at first. Knowing such facilities can have a bad reputation I made a point of being present as often as I could and to open lines of communication with key members of the staff. I expressed my concerns and after some changes to key positions, including a new director and assistant of nursing, patient care improved drastically. I was able to build a relationship with the new management staff and explain our concerns about my mother's various medical issues. The staff took our concerns to heart and put together a plan to give her the best care they could provide. As a result my mother's condition improved dramatically.
In addition to our great experiences with the medical staff, I had a similar experience with the business office staff. After it became apparent that Mom was going to need long term care I began the process of handling the financial aspect of that care. The business office was exceedingly patient as I worked through complicated financial issues, more patient that they had to be. For that I am extremely grateful.
A year later my mother is still here and still receiving very good care. She loves the nurses and CNA's that take care of her regularly and frequently refers to them as her friends. The staff and I have built a quality working relationship and I trust them to take care of my mother.
The decision to choose a long-term care provider for a parent is an extremely difficult and stressful one to make. I know that the reviews for Atlantic Shores are mixed but I would suggest not making a decision based on reviews alone but to visit the facility, talk to the staff, and build a relationship with them. If you do hopefully you will have an experience similar to the one I have had with Atlantic Shores.
Kevin Haman
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Atlantic Shores Nursing and Rehab Center
4251 Stack Blvd.
Melbourne, FL 32901
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